Sizing and Measurements

Sizing

How do I get more information on sizing, or measuring my pet? Watch our videos below.

How to measure your pet for a Walkabout Knee Brace.

How to measure your pet for a Walkabout Back Harness.

Fitting

Watch a video

Video on how to adjust and fit a Walkabout Knee Brace

Video on how to adjust and fit a Walkabout Rear Harness

Ordering

Placing an Order

You can order online using our secure shopping cart. Just click on "Add to Cart" when you are viewing the product you want to order. If you would rather not order online send email to dogharnesses9@gmail.com with your information. Just be sure and send contact information with your name, email account, mailing address, and the items you have selected for your order. We do not ship orders on the weekend. If you have placed an order after noon on Friday, please expect the item to ship the following Monday.

Payment Options

We accept MasterCard, Visa, American Express Discover and PayPal.

Sales Tax

Walkabout Harnesses is required by law to collect sales tax on orders shipped to California residences.

Shipping

Shipping method

Orders are usually shipped out the same or next day. Shipping charges are calculated by weight and destination.

We ship to EVERYWHERE IN THE WORLD!! *Enter in your country on the order form and shipping will be calculated. If you purchase the harness to be shipped overseas, the customer will need to pay the duties on your package. PLEASE KEEP IN MIND WHEN PURCHASING OVERSEAS, WE DO NOT KNOW WHAT ADDITIONAL CHARGES WILL BE INCURRED WITH COUNTRY DUTY. BUT BE PREPARED FOR THAT ADDITIONAL COST WHEN PURCHASING.

Return Policy

Returns/Exchanges*

Refunds do not include shipping charges.

PLEASE DO NOT RETURN A PRODUCT WITH HAIR ON IT. TAKE THE TIME TO CLEAN THE HAIR OFF. Take the time to return the product in NEW condition. Walkabout reserves the right to refuse to refund any products in which no attempt has been made to clean a product being returned. There will be a $5.00 cleaning fee on all products returned with hair.

Customers have 15 days to return or exchange an item that has only been "tryed on" and cleaned thoroughly before return. DO NOT WASH THE PRODUCT. We will not be able to refund a soiled product. That includes products that are returned with hair on them*. Use tape to remove hair from the products you wish to return. A wire brush may be used to loosen hair in the velcro. The refund will be issued to new/unused products. If we feel the product is not in NEW condition it will be returned to you.

THE INVOICE COPY IS TO BE INCLUDED WITH ALL RETURNS FOR CREDIT. RETURN THE PRODUCT FOR EXCHANGE OR RETURN/FILL OUT THE PAPERWORK INCLUDED WITH YOUR PRODUCT. If you don't have the invoice, please put your name and address and order number on the piece of paper.

returns addressed to:
    Walkabout Harnesses
    849 Almar ave suite C-277
    Santa Cruz, CA 95060

Refunds are not available for any "CUSTOM" items. This includes suspenders added onto Walkabout rear and Walkabelly harnesses OR OTHER MODIFICATIONS. If you have questions about adding the suspenders on, please give me a call!! Cathy 800-779-0439

Security

This website is protected with SSL (Secure Socket Layer) encryption, the highest level in Internet security. We have made absolutely sure that the information you gives us remains secure and private.

Privacy

We value your privacy. Your secrets are safe with us. We do not sell or give out your information to anyone. Information that is absolutely needed to process your order is safe and secure with us.